Privacy Policy
- Privacy Commitment
JCITY HOLDING LIMITED (hereinafter referred to as "we") respect and protect the personal privacy of all users, and strictly comply with the Personal Data (Privacy) Ordinance of Hong Kong and relevant international privacy protection laws and regulations. This policy aims to explain how we collect, use, store and protect your personal information to ensure the security of your privacy.
- Types of Information Collected
• Personal identification information: Name, email address, phone number, shipping address, etc. provided by you during registration and order placement;
• Transaction information: Order number, purchased products, payment amount, payment method and other transaction - related records;
• Device and usage information: Device model, IP address, browsing history, operation behavior, etc. when you visit our website or use our services (only used to optimize the service experience and not associated with personal identification).
- Purposes of Information Use
• Process and complete your orders, including shipping, logistics tracking, and after - sales service;
• Communicate with you about order status, product updates, and promotional activities (you can unsubscribe at any time);
• Optimize product design and service processes to enhance the user experience;
• Prevent fraud and ensure transaction security.
- Information Protection and Disclosure
• We use security measures such as encryption technology and access control to protect your information, preventing leakage, loss, or tampering;
• Without your explicit authorization, we will not disclose your personal information to third parties, unless required by law or to protect our legitimate rights and interests;
• We may share necessary information (such as shipping address, order amount) with third - parties like logistics service providers and payment institutions, but require them to comply with privacy protection obligations.
- Your Rights
• You have the right to query, correct, or delete your personal information, and can apply through the contact email;
• You can unsubscribe from promotional information at any time, or cancel your account (after cancellation, we will delete the relevant personal information, except as required by laws and regulations).
- Policy Updates
We may update this policy according to business development or regulatory changes. After the update, it will be publicly displayed in a prominent position on the website. It is recommended that you check it regularly.
